Frequently asked questions
We’ve compiled a list of the most frequently asked questions to answer all common questions about PrettyPress.
How do I install PrettyPress?
Free users can install PrettyPress directly through the WordPress.org repositories. Click on Plugins -> Add New. Search for PrettyPress and press install.
Pro users will need to manually install PrettyPress. See the PrettyPress Pro installation guide.
How do I update PrettyPress
Free users can utilize the WordPress.org update notifications and “click to update” function. Click on Plugins -> Installed plugins. If there is an update available, tick PrettyPress and press update.
Pro users will need to manually update their version of PrettyPress. See our updating PrettyPress Pro guide.
Why do I have to pay for shortcode previews?
In an ideal world, we would release the entire functionality of PrettyPress for free. Unfortunately, we’re not rich and require a small amount of income to cover maintaining, supporting and updating PrettyPress.
Can I have a copy of PrettyPress Pro for free?
Evasive Software Pty Ltd is willing to give free copies of PrettyPress Pro away to registered not-for-profit organisations. Proof and documentation is required.
I have a theme that has some small issues running with PrettyPress, can you help me?
PrettyPress Pro users receive email level support on developing a compatible theme to work nicely with PrettyPress. However, this does not mean we’ll program your entire theme for you.
Why am I being charged $11 for PrettyPress Pro, instead of the advertised $10?
If the checkout is asking for $11, this is because you’ve registered your address inside Australia.
Under Australian law, we’re required to charge Australian customers 10% GST. (It’s a scam, we know!)
I’ve purchased a copy of PrettyPress Pro, am I covered for updates?
Yes, you are entitled to all updates, bug fixes and feature additions that are released within your version of PrettyPress.